Applies toDJI Dock 4 and Matrice 5TD maintenance manual v1.0. The cited section describes repair intake and shipping options, not repair instructions.
Firmware scope: not specified in this answer. English manufacturer manual; Canadian operational permissions and applicable local rules are not determined by this source.
The DJI Dock 4 maintenance manual lists four repair routes: DJI Service Center self-service, assistance from a local dealer, official DJI support, and DJI Enterprise Service WeChat. For device errors, the manual also describes using DJI FlightHub 2 remote debugging to complete Damage Assessment and Issue Report.[1][2]
When contacting a dealer or support, describe the product issue and the service needed. Follow the official service team’s instructions before shipping the equipment.[1]
Sources & review
- 1. DJI_DOCK_MATRICE_5TD_MAINTENANCE_MANUAL_20261014_EN.pdf
11.3 Shipping the Product for Repair · physical PDF page 41 (printed 41) · blocks 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13
Manual & edition details · View original source ↗
Original PDF visually checked 2026-10-17. Drive access may be required.Evidence identity
sha256:429e9e37f368aa9b343f367b3c22531ab9842efb410de2dec3a72234e82b42ef/extraction-page:41/blocks:1,2,3,4,5,6,7,8,9,10,11,12,13 - 2. DJI_DOCK_MATRICE_5TD_MAINTENANCE_MANUAL_20261014_EN.pdf
11.2 Handling Procedures for Flight Accident · physical PDF page 40 (printed 40) · blocks 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16
Manual & edition details · View original source ↗
Original PDF visually checked 2026-10-17. Drive access may be required.Evidence identity
sha256:429e9e37f368aa9b343f367b3c22531ab9842efb410de2dec3a72234e82b42ef/extraction-page:40/blocks:5,6,7,8,9,10,11,12,13,14,15,16
Reviewed by Codex · source review. Source-reviewed against the cited original PDF pages and prepared MinerU blocks. This AI-assisted review is not manufacturer, human technician or field-test approval. Updated 2026-10-17.